Masterclass Certificate in CRM and Personalization

-- viewing now

The Masterclass Certificate in CRM and Personalization course is a comprehensive program designed to empower learners with the essential skills required to thrive in today's customer-centric business environment. This course highlights the importance of Customer Relationship Management (CRM) and personalization in driving business growth, improving customer satisfaction, and increasing loyalty.

5.0
Based on 3,009 reviews

3,185+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

Loading...

Loading Course Content

Career Path

The **Masterclass Certificate in CRM and Personalization** helps professionals develop skills in **customer relationship management** and **personalization strategies**. With job market trends evolving and salary ranges varying, this certification offers valuable insights on the UK market.
  • CRM Manager: A CRM Manager oversees the implementation and maintenance of CRM systems and strategies, ensuring customer satisfaction and loyalty.
  • CRM Analyst: A CRM Analyst focuses on analyzing customer data, generating reports, and making recommendations for improved customer retention and communication.
  • CRM Developer: A CRM Developer creates and customizes CRM platforms, integrating them with other business systems and applications.
  • CRM Specialist: A CRM Specialist manages customer interactions, handles customer complaints, and coordinates with sales, marketing, and customer support teams.
  • Personalization Manager: A Personalization Manager tailors marketing campaigns, user interfaces, and customer experiences based on individual preferences and behaviors.
The Google Charts 3D Pie chart visually represents these roles and their relevance in the industry, making it easier to understand the demand for each position. With a transparent background and an adaptive layout, the chart is accessible and engaging across various devices.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
MASTERCLASS CERTIFICATE IN CRM AND PERSONALIZATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment