Advanced Certificate in Online Facilitation: Empathetic Design
-- viewing nowThe Advanced Certificate in Online Facilitation: Empathetic Design is a timely and essential course that focuses on the critical skills required to facilitate impactful online learning experiences. This certificate course highlights the importance of empathetic design, which prioritizes understanding and addressing the unique needs and perspectives of learners in the online environment.
6,815+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Unit 1: Introduction to Online Facilitation – Defining the role of an online facilitator, key responsibilities, and the importance of empathy in online learning communities.
• Unit 2: Empathetic Design Fundamentals – Exploring the principles of Universal Design, Design Thinking, and User Experience (UX) Design to create inclusive and accessible online learning environments.
• Unit 3: Online Facilitation Techniques for Diverse Learners – Identifying strategies to accommodate various learning styles, abilities, and cultural backgrounds in online classes.
• Unit 4: Accessibility Guidelines & Standards in Online Learning – Understanding Section 508, WCAG 2.0, and other accessibility guidelines to ensure equal access for all learners.
• Unit 5: Emotional Intelligence for Online Facilitators – Developing self-awareness, self-regulation, motivation, empathy, and social skills to build strong relationships with learners.
• Unit 6: Designing Engaging Online Activities – Creating interactive and collaborative activities that promote critical thinking, problem-solving, and communication skills.
• Unit 7: Feedback and Assessment Strategies for Empathetic Design – Utilizing formative and summative assessments that foster growth, self-reflection, and continuous improvement.
• Unit 8: Conflict Resolution and Crisis Management in Online Facilitation – Addressing challenges and conflicts in a timely and respectful manner to maintain a positive learning environment.
• Unit 9: Ethical Considerations in Online Facilitation – Examining ethical dilemmas, data privacy, and confidentiality in online learning communities.
• Unit 10: Best Practices for Synchronous and Asynchronous Online Facilitation – Balancing real-time and self-paced interactions to create a cohesive and supportive online learning experience.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate
