Certificate in Brand Loyalty: Connected Systems

• Unit 1: Introduction to Brand Loyalty and Connected Systems
• Unit 2: Customer Relationship Management (CRM) and Brand Loyalty
• Unit 3: The Role of Data Analytics in Building Brand Loyalty
• Unit 4: Designing Connected Systems for Omnichannel Customer Experiences
• Unit 5: Personalization Strategies in Connected Systems for Enhanced Brand Loyalty
• Unit 6: Social Media and Brand Loyalty in Connected Systems
• Unit 7: Mobile Technologies and Brand Loyalty
• Unit 8: Internet of Things (IoT) and its Impact on Brand Loyalty
• Unit 9: Artificial Intelligence (AI) and Machine Learning (ML) in Building Brand Loyalty
• Unit 10: Case Studies and Best Practices in Connected Systems for Brand Loyalty