Professional Certificate in Virtual Conflict Resolution: A Human-Centered Approach
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Kursdetails
• Understanding Virtual Conflict Resolution
• Human-Centered Approach to Virtual Mediation
• Digital Communication Skills for Conflict Resolution
• Virtual Conflict Resolution Tools and Technologies
• Ethics in Virtual Conflict Resolution
• Preparing for Virtual Conflict Resolution Sessions
• Managing Virtual Conflict Resolution Dynamics
• Post-Conflict Resolution: Follow-up and Evaluation
• Special Topics in Virtual Conflict Resolution (e.g., cross-cultural communication, technology considerations)
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