Certificate Social Robotics for Transforming Customer Relationships
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Kursdetails
• Introduction to Social Robotics
• Understanding Customer Relationships
• Designing Socially Intelligent Robots
• Natural Language Processing for Robotics
• Human-Robot Interaction and Communication
• Social Robotics Applications in Customer Service
• Ethical Considerations in Social Robotics
• Programming Social Robots for Customer Interactions
• Evaluating the Impact of Social Robots on Customer Relationships
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