Global Certificate in E-commerce CRM and Agile Practices
-- ViewingNowThe Global Certificate in E-commerce CRM and Agile Practices is a comprehensive course designed to empower learners with essential skills for success in the rapidly evolving digital commerce landscape. This course focuses on Customer Relationship Management (CRM) strategies in e-commerce, teaching learners how to build, manage, and optimize customer relationships for business growth.
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Kursdetails
⢠Customer Relationship Management (CRM): Understanding CRM, CRM strategies, and CRM systems
⢠CRM Analytics: Analyzing customer data for effective CRM
⢠Global E-commerce: Overview of global e-commerce trends and challenges
⢠E-commerce CRM: Implementing CRM in e-commerce
⢠Agile Practices: Introduction to Agile methodologies and their application in e-commerce CRM
⢠Agile CRM: Implementing Agile practices in CRM projects
⢠CRM Integration: Integrating CRM with other e-commerce systems
⢠CRM Data Management: Managing customer data in CRM systems
⢠CRM Security: Ensuring security in CRM systems
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