Executive Development Programme in CRM for Customer Success

-- viewing now

The Executive Development Programme in CRM for Customer Success is a certificate course designed to equip learners with essential skills for career advancement in the customer relationship management (CRM) industry. This program emphasizes the importance of customer success in modern businesses, where retaining customers and maximizing their lifetime value is crucial.

4.5
Based on 7,581 reviews

6,521+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In this course, you will learn the best practices in CRM, customer journey mapping, customer success strategies, and data-driven decision making. You will also gain hands-on experience with CRM tools and technologies, enabling you to effectively manage customer relationships and drive customer success in your organization. With the increasing demand for CRM professionals who can help businesses improve customer satisfaction, loyalty, and revenue, this course provides a timely and relevant learning opportunity. By completing this program, you will differentiate yourself as a knowledgeable and skilled CRM professional, well-equipped to lead customer success initiatives and drive business growth.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• CRM
• Customer Success
• Understanding Customers
• CRM Strategy for Customer Success
• Implementing CRM for Customer Success
• Data Analysis and CRM
• Customer Engagement and Retention
• CRM Tools and Software
• Measuring Success in CRM for Customer Success

Career Path

The Executive Development Programme in CRM for Customer Success focuses on key roles that contribute to a successful CRM strategy. In the UK, the demand for Customer Success Managers is high, accounting for 60% of the market. CRM Data Analysts and CRM Developers each represent 25% and 10% of the market respectively. CRM Consultants make up the remaining 5% of the market. This 3D pie chart offers a transparent background, making it easy to integrate with various website designs. The responsive design ensures the chart adapts to all screen sizes, providing an engaging visual representation of CRM-related roles in the UK.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
EXECUTIVE DEVELOPMENT PROGRAMME IN CRM FOR CUSTOMER SUCCESS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment