Executive Development Programme in Strategic CRM for Growth

-- viewing now

The Executive Development Programme in Strategic CRM for Growth is a certificate course designed to enhance professionals' understanding of Customer Relationship Management (CRM) strategies. This program emphasizes the importance of CRM in today's data-driven business environment, where building and maintaining strong customer relationships is crucial for organizational success.

4.5
Based on 2,968 reviews

6,378+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In this course, learners will gain essential skills in developing and implementing strategic CRM initiatives that drive growth and profitability. The curriculum covers topics such as CRM strategy, data analytics, customer segmentation, marketing automation, and stakeholder management. By completing this program, professionals will be equipped with the necessary tools and knowledge to lead CRM projects and initiatives in their organizations. With the increasing demand for CRM experts across various industries, this course provides a valuable opportunity for professionals to advance their careers and stay competitive in the job market. By earning this certificate, learners will demonstrate their expertise in CRM strategy and their commitment to continuous learning and professional development.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

Strategic Customer Relationship Management (CRM): An Overview
Customer Segmentation and Targeting: Maximizing CRM Impact
Data-Driven Decision Making: Leveraging CRM Analytics
Customer Lifetime Value (CLV): Driving Long-Term Growth
Customer Experience (CX) Strategy: Engaging and Retaining Customers
Multi-Channel CRM: Integrating Communication Platforms
CRM Innovation: Harnessing Technologies and Trends
CRM Governance and Ethics: Protecting Customer Data
Measuring CRM Success: Metrics and KPIs

Career Path

In the Executive Development Programme in Strategic CRM for Growth, you'll dive deep into various roles that fuel the success of Customer Relationship Management in the UK market. This section features a 3D pie chart to offer an immersive view of the industry-relevant roles and their distribution. The data visualization is responsive, ensuring optimal presentation on all devices. - **CRM Analyst**: Professionals in this role collect, process, and interpret CRM data to drive informed strategic decisions, making up 25% of the CRM workforce. - **CRM Manager**: With a 35% share, CRM Managers lead implementation, optimization, and maintenance of CRM systems to boost customer experiences and loyalty. - **CRM Strategist**: Comprising 20% of the CRM roles, Strategists focus on aligning CRM objectives with overall business goals and customer expectations. - **CRM Consultant**: Representing 20% of the industry, CRM Consultants advise businesses on CRM best practices, tools, and implementation strategies. The 3D pie chart illustrates the distribution of these vital CRM roles in the UK, offering valuable insights to help you decide which path aligns with your career aspirations.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
EXECUTIVE DEVELOPMENT PROGRAMME IN STRATEGIC CRM FOR GROWTH
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment