Masterclass Certificate Active Listening for Conflict Management

-- viewing now

The Masterclass Certificate in Active Listening for Conflict Management is a comprehensive course that emphasizes the significance of effective communication in resolving conflicts. This program is designed to equip learners with essential skills that are highly sought after in various industries, where conflict resolution is a key aspect of professional growth.

4.0
Based on 5,224 reviews

3,408+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

By learning active listening techniques, participants can enhance their understanding of different perspectives, build trust, and facilitate constructive dialogue. These skills are crucial for managers, team leaders, human resource professionals, and anyone seeking to advance their career in a collaborative work environment. In today's diverse and dynamic workplace, demonstrating the ability to manage conflicts effectively can significantly improve team performance, increase job satisfaction, and reduce workplace stress. By completing this certificate course, learners will be better prepared to navigate complex interpersonal situations, ensuring long-term success for both their careers and organizations.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Understanding Active Listening
• The Importance of Active Listening in Conflict Management
• Key Elements of Active Listening
• Body Language in Active Listening
• Barriers to Active Listening
• Overcoming Obstacles in Active Listening
• Effective Questioning Techniques for Active Listening
• Reflective Summarizing in Active Listening
• Active Listening in Virtual Communication for Conflict Management
• Practical Application of Active Listening in Conflict Scenarios

Career Path

Conflict management is an essential skill for professionals in today's fast-paced, diverse, and often stressful workplaces. Companies in the UK seek candidates with strong active listening skills, negotiation abilities, and patience. This section features a 3D pie chart highlighting the demand for these top conflict management skills. The UK job market values active listening most, with a 30% share of the conflict management skillset. Conflict resolution follows closely at 25%, emphasizing the need for professionals who can maintain a calm and collected demeanor when workplace disagreements arise. Negotiation (20%), empathy (15%), and patience (10%) round up the top five conflict management skills in demand in the UK job market. As modern workplaces evolve and become more complex, prioritizing these skills becomes increasingly important for individuals seeking to advance their careers. This 3D pie chart presents a visual representation of the demand for these crucial conflict management skills, offering valuable insights for professionals seeking to stay competitive and excel in their respective industries. Keep active listening, conflict resolution, negotiation, empathy, and patience sharp to stand out in the UK's ever-evolving job market.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
MASTERCLASS CERTIFICATE ACTIVE LISTENING FOR CONFLICT MANAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment