Global Certificate in Speech Analytics: A Comprehensive Overview

-- viewing now

The Global Certificate in Speech Analytics is a comprehensive course designed to empower learners with essential skills in speech analytics, a rapidly growing field. This course highlights the importance of speech analytics in understanding customer behavior, improving business processes, and driving data-driven decisions.

4.0
Based on 6,991 reviews

6,124+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With the increasing demand for speech analytics in various industries, this course provides a unique opportunity for professionals to advance their careers. Learners will gain expertise in speech analytics tools, techniques, and best practices, enabling them to extract valuable insights from spoken data. By the end of this course, learners will be able to leverage speech analytics to enhance customer experience, optimize marketing strategies, and identify trends that drive business growth. The Global Certificate in Speech Analytics is an invaluable asset for professionals seeking to stay competitive and relevant in today's data-driven economy.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details


• Introduction to Speech Analytics
• Speech Analytics: Primary Keyword
• Data Collection in Speech Analytics
• Speech Analytics Technologies and Tools
• Natural Language Processing (NLP) in Speech Analytics
• Speech Analytics Applications and Use Cases
• Speech Analytics for Customer Experience Improvement
• Speech Analytics for Sales and Marketing Optimization
• Speech Analytics for Compliance and Risk Management
• Best Practices in Speech Analytics Implementation
• Speech Analytics: Future Trends and Predictions

Career Path

The Global Certificate in Speech Analytics provides professionals with a comprehensive understanding of the growing field of speech analytics, which is increasingly being used by organizations to analyze customer interactions and improve business performance. This 3D pie chart showcases the job market trends in the UK for professionals with expertise in speech analytics. With a Customer Support Manager role experiencing a 12% demand in the UK market, it's clear that companies are looking to improve their customer support capabilities through the use of speech analytics tools and techniques. Similarly, a Business Intelligence Analyst with speech analytics expertise can contribute to the organization's success, with a 20% demand in the job market. Sales Manager roles are also on the rise, with a 18% demand in the UK market, as speech analytics can help sales teams better understand customer needs and preferences. Other roles that are in high demand include Marketing Analyst (25%) and Human Resources Manager (15%). Finally, Operations Manager roles are also seeing a 10% demand in the UK market, as speech analytics tools can help improve operational efficiency and productivity. By earning a Global Certificate in Speech Analytics, professionals can gain the skills and knowledge needed to meet this growing demand and advance their careers in this exciting field.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE IN SPEECH ANALYTICS: A COMPREHENSIVE OVERVIEW
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment