Advanced Certificate in Social Media Crisis Communication and Stakeholder Engagement

-- viewing now

The Advanced Certificate in Social Media Crisis Communication and Stakeholder Engagement is a comprehensive course designed to empower professionals in managing communication strategies during critical situations. In an era where social media plays a pivotal role in business reputation, this course is more important than ever.

4.0
Based on 2,808 reviews

5,976+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

  This program equips learners with essential skills to engage stakeholders effectively, mitigate crises, and protect brand image. It is ideal for PR specialists, marketers, communication managers, and business leaders seeking to enhance their digital crisis management abilities.  By completing this course, you will be able to:  Develop a crisis communication plan for social media platforms Identify and analyze potential crises Engage stakeholders proactively and responsively Leverage social media for crisis management and recovery In high-demand industries such as technology, finance, and healthcare, professionals with these skills are highly sought after. Invest in this advanced certificate to boost your career and ensure your organization's resilience in the face of digital challenges. 

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Advanced Social Media Listening and Monitoring
• Developing a Social Media Crisis Communication Plan
• Stakeholder Identification and Engagement in Crisis Situations
• Legal and Ethical Considerations in Social Media Crisis Communication
• Social Media Crisis Simulation and Training
• Measuring and Evaluating Social Media Crisis Communication
• Crisis Communication and Reputation Management on Social Media
• Utilizing Artificial Intelligence in Social Media Crisis Communication
• Cross-cultural Communication in Social Media Crises

Career Path

Loading chart...
This advanced certificate program prepares professionals for exciting and in-demand roles in the UK, such as Social Media Managers, Crisis Communication Specialists, Stakeholder Engagement Specialists, and Digital Marketing Coordinators. The 3D pie chart above illustrates the job market trends and skill demand for these roles. The Social Media Manager role leads the pack with 35% of the market share, as businesses increasingly rely on social media platforms to engage customers and build brand awareness. Crisis Communication Specialists follow closely behind, accounting for 30% of the market, reflecting the growing need for skilled professionals who can manage communication strategies during critical situations. Stakeholder Engagement Specialists represent 20% of the market, highlighting the importance of fostering positive relationships with various stakeholders to ensure business success. Finally, Digital Marketing Coordinators make up 15% of the market, demonstrating the ongoing demand for professionals who can develop and execute effective digital marketing campaigns. These statistics showcase the promising career opportunities and strong job market for individuals with expertise in Social Media Crisis Communication and Stakeholder Engagement. By earning this advanced certificate, professionals will be well-positioned to succeed in these rewarding roles and make meaningful contributions to the UK's digital landscape.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
ADVANCED CERTIFICATE IN SOCIAL MEDIA CRISIS COMMUNICATION AND STAKEHOLDER ENGAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment