Professional Certificate in Customer Support Data Storytelling

-- viewing now

The Professional Certificate in Customer Support Data Storytelling is a crucial course that bridges the gap between data analysis and effective communication. With the increasing demand for data-driven decision-making, there is a growing need for professionals who can translate complex data into compelling stories that drive action.

5.0
Based on 4,899 reviews

4,722+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

This certificate course equips learners with essential skills to collect, interpret, and present customer support data in a way that resonates with stakeholders and influences business strategy. Through real-world examples, hands-on projects, and interactive lessons, learners will master the art of data storytelling, enhancing their career advancement opportunities in customer support, data analysis, and related fields. By combining data literacy with powerful narrative techniques, this course empowers learners to make data more accessible, engaging, and impactful for any audience.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details


Data Storytelling Fundamentals

Customer Support Data Analysis

Data Visualization Basics

Telling Compelling Customer Support Stories

Creating Actionable Insights from Customer Support Data

Effective Data Presentation Techniques

Utilizing Data Storytelling in Customer Support Reporting

Ethics in Data Storytelling

Advanced Customer Support Data Storytelling

Career Path

This section showcases a 3D Pie chart for the Professional Certificate in Customer Support Data Storytelling, featuring job market trends, salary ranges, and skill demand in the UK. Customer Support Specialist roles account for 55% of the industry, making this position essential for any customer support team. These professionals typically handle customer inquiries and complaints, ensuring a positive experience and fostering customer loyalty. The Senior Customer Support Manager role represents 25% of the industry, a significant portion considering the importance of leadership in customer support. These individuals oversee the daily operations of the support team and ensure customer satisfaction. Customer Support Team Lead roles account for 15% of the industry, demonstrating the need for experienced professionals to manage and guide customer support specialists. These roles often involve training new team members and monitoring team performance. Finally, Customer Success Manager roles make up 5% of the industry, highlighting the growing emphasis on customer retention and advocacy within businesses. Customer success managers collaborate with sales, marketing, and product teams to create seamless customer experiences. This 3D Pie chart, built using Google Charts, offers a visually appealing and interactive representation of the customer support job landscape, making it an ideal addition to the Professional Certificate in Customer Support Data Storytelling. Its responsive design and transparent background ensure compatibility with various devices and platforms, while the custom colour scheme highlights each role's significance in the industry.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN CUSTOMER SUPPORT DATA STORYTELLING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment