Certificate in Conflict Resolution for Improved Patient Care
-- ViewingNowThe Certificate in Conflict Resolution for Improved Patient Care is a comprehensive course designed to empower healthcare professionals with the necessary skills to handle conflicts and improve patient relationships. This certification is crucial in the healthcare industry, where effective communication and conflict resolution are vital for quality patient care.
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โข Understanding Conflict in Patient Care
โข Identifying Sources of Conflict
โข Effective Communication for Conflict Resolution
โข Conflict Resolution Strategies in Healthcare Settings
โข Mediation and Negotiation Skills for Conflict Resolution
โข Legal and Ethical Considerations in Conflict Resolution
โข De-escalation Techniques for Aggressive Behavior
โข Creating a Culture of Patient-Centered Conflict Resolution
โข Conflict Resolution for Interprofessional Teams
โข Sustaining a Conflict Resolution Program in Healthcare
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