Masterclass Certificate in Mediation and Dialogue
-- ViewingNowThe Masterclass Certificate in Mediation and Dialogue is a comprehensive course that equips learners with essential skills for dispute resolution and effective communication. This program emphasizes the importance of mediation in various industries, including business, law, and government.
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โข Unit 1: Introduction to Mediation and Dialogue
โข Unit 2: Understanding Conflict: Types, Causes, and Dynamics
โข Unit 3: Mediation Theory and Practice
โข Unit 4: Dialogue Facilitation Skills
โข Unit 5: Ethics in Mediation and Dialogue
โข Unit 6: Cross-Cultural Mediation and Dialogue
โข Unit 7: Conflict Resolution in Specific Contexts (workplace, family, community)
โข Unit 8: Advance Mediation Techniques (transformative, evaluative, narrative)
โข Unit 9: Mediation Process Design and Management
โข Unit 10: Case Studies and Simulations in Mediation and Dialogue
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