Global Certificate in CRM and Data Visualization
-- ViewingNowThe Global Certificate in CRM and Data Visualization is a comprehensive course designed to meet the growing industry demand for professionals with expertise in customer relationship management and data visualization. This certification equips learners with essential skills to drive customer engagement, improve sales performance, and make data-driven decisions.
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โข Introduction to CRM (Customer Relationship Management): Understanding the basics, benefits, and components of CRM systems.
โข Data Visualization Fundamentals: Learning the principles of data visualization, data storytelling, and effective data communication.
โข CRM Data Management: Managing customer data, including data quality, data integration, data security, and data privacy.
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โข CRM Implementation: Best practices for CRM implementation, including project management, change management, and user adoption.
โข Data Visualization Tools: Exploring popular data visualization tools and platforms, such as Tableau, Power BI, and Looker.
โข CRM Strategy: Developing a CRM strategy, aligning it with business goals, and measuring its success.
โข Data Visualization Techniques: Mastering various data visualization techniques, such as charts, maps, infographics, and dashboards.
โข CRM Analytics: Leveraging CRM data to generate insights, make informed decisions, and improve customer engagement.
โข Data Visualization Best Practices: Following the best practices for data visualization, such as simplicity, clarity, and consistency.
โข CRM Integration: Integrating CRM with other business systems and processes, such as marketing automation, customer service, and e-commerce.
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