Certificate in Quality Management and Process Improvement
-- ViewingNowThe Certificate in Quality Management and Process Improvement is a comprehensive course that equips learners with essential skills for optimizing business processes and enhancing organizational efficiency. This program emphasizes the importance of data-driven decision-making, continuous improvement, and customer satisfaction, aligning with industry demands for professionals who can drive sustainable growth.
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โข Introduction to Quality Management
โข Quality Management Systems (QMS)
โข Key Concepts in Process Improvement
โข Statistical Process Control (SPC)
โข Root Cause Analysis (RCA) and Corrective Action
โข Continuous Improvement Methodologies (e.g. Six Sigma, Lean)
โข Quality Tools and Techniques (e.g. Flowchart, Pareto Analysis, Control Charts)
โข Quality Metrics and Measurements
โข Change Management in Quality and Process Improvement
โข Quality Management in Supply Chain and Customer Satisfaction
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