Certificate in Health Quality: Performance Improvement
-- ViewingNowThe Certificate in Health Quality: Performance Improvement is a comprehensive course designed to enhance the skills of healthcare professionals in the rapidly evolving healthcare industry. This program emphasizes the importance of data-driven decision-making, process optimization, and performance improvement in healthcare settings.
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โข Introduction to Health Quality: Defining health quality, the importance of performance improvement, and the role of healthcare professionals in maintaining high standards. โข Quality Improvement Methods: Basic quality improvement theories, models, and methodologies, such as Lean Six Sigma, PDCA cycle, and continuous quality improvement. โข Data Collection and Analysis: Identifying key performance indicators, collecting relevant data, and analyzing the results to measure and improve healthcare performance. โข Performance Measurement and Reporting: Techniques for monitoring and reporting healthcare performance, including benchmarking, balanced scorecards, and dashboards. โข Patient Safety: Strategies for improving patient safety, including root cause analysis, failure mode and effects analysis, and just culture. โข Change Management: Methods for managing change in healthcare organizations, including stakeholder engagement, resistance management, and sustainability planning. โข Regulatory Compliance: Overview of healthcare regulations and accreditation standards, including The Joint Commission, CMS, and HIPAA. โข Healthcare Technology and Quality Improvement: Utilizing technology to improve healthcare quality, including electronic health records, telehealth, and data analytics tools. โข Interprofessional Collaboration: Building effective teams and cross-functional relationships to enhance healthcare performance. โข Performance Improvement Projects: Applying quality improvement principles to real-world healthcare scenarios and designing, implementing, and evaluating performance improvement projects.
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