Professional Certificate in Social Media Listening: Deep Dive
-- ViewingNowThe Professional Certificate in Social Media Listening: Deep Dive is a comprehensive course that empowers learners with the essential skills to monitor, analyze, and respond to online conversations effectively. In today's digital age, social media listening has become a critical aspect of business strategy, enabling organizations to understand their audience, measure brand sentiment, and identify market trends.
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โข Unit 1: Introduction to Social Media Listening
โข Unit 2: Importance of Social Media Listening in Business
โข Unit 3: Setting up Social Media Listening Tools
โข Unit 4: Social Media Monitoring vs. Social Media Listening
โข Unit 5: Identifying Key Social Media Metrics
โข Unit 6: Analyzing Social Media Data
โข Unit 7: Social Media Listening for Brand Reputation Management
โข Unit 8: Utilizing Social Media Listening for Customer Experience
โข Unit 9: Social Media Listening for Competitive Analysis
โข Unit 10: Building a Social Media Listening Strategy
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