Global Certificate in Advanced Support Analytics
-- ViewingNowThe Global Certificate in Advanced Support Analytics is a comprehensive course designed to equip learners with essential skills for career advancement in the data-driven business landscape. This course is of utmost importance due to the increasing industry demand for support professionals who can analyze complex data sets and derive actionable insights.
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ใณใผใน่ฉณ็ดฐ
โข Advanced Analytics Tools & Techniques
โข Data Visualization and Interpretation
โข Support Ticket Analysis & Pattern Recognition
โข Machine Learning & Predictive Modeling in Support Analytics
โข Key Performance Indicator (KPI) Setting & Tracking
โข Root Cause Analysis (RCA) in Customer Support
โข Advanced Customer Segmentation & Profiling
โข Customer Health Scoring & Churn Prediction
โข Text Analytics & Sentiment Analysis in Support
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