Certificate in Social Listening for Smarter Business Decisions
-- ViewingNowThe Certificate in Social Listening for Smarter Business Decisions is a comprehensive course designed to empower learners with the essential skills to leverage social listening for data-driven decision-making in their business. This course highlights the importance of social listening in today's digital age, where businesses must stay attuned to online conversations and sentiment to remain competitive.
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โข Introduction to Social Listening
โข Understanding Social Media Analytics
โข Social Listening Tools and Techniques
โข Monitoring Brand Mentions and Reputation Management
โข Identifying and Analyzing Customer Trends with Social Listening
โข Competitor Analysis through Social Listening
โข Social Listening for Content Ideation and Development
โข Improving Customer Experience with Social Listening
โข Measuring the Impact of Social Listening on Business Decisions
โข Best Practices and Ethics in Social Listening
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