Professional Certificate in Facilitating Dialogue & Mediation
-- ViewingNowThe Professional Certificate in Facilitating Dialogue & Mediation is a comprehensive course designed to equip learners with essential skills for effective communication and conflict resolution. This program is critical for professionals working in diverse industries, including business, education, healthcare, and government.
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โข Unit 1: Introduction to Dialogue & Mediation
โข Unit 2: Understanding Conflict & Its Dynamics
โข Unit 3: Effective Communication Skills for Facilitators
โข Unit 4: Techniques for Facilitating Dialogue
โข Unit 5: Mediation Principles & Best Practices
โข Unit 6: Preparing for and Planning a Mediation Session
โข Unit 7: Problem-Solving Strategies in Mediation
โข Unit 8: Ethical Considerations in Dialogue & Mediation
โข Unit 9: Cross-Cultural Dialogue & Mediation
โข Unit 10: Advanced Facilitation Techniques for Complex Disputes
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