Executive Development Programme in Results-Oriented Support Services
-- ViewingNowThe Executive Development Programme in Results-Oriented Support Services is a certificate course designed to empower professionals with the necessary skills to drive success in support service roles. This program emphasizes the importance of data-driven decision-making, change management, and strategic thinking in achieving organizational goals.
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โข Executive Strategic Planning: Developing a comprehensive and results-oriented strategic plan for support services.
โข Operational Excellence: Implementing operational best practices to improve efficiency, reduce costs, and enhance service quality.
โข Financial Management: Understanding financial metrics, budgeting, and cost control for support services.
โข Change Leadership: Leading and managing change effectively in a rapidly evolving business environment.
โข Performance Measurement: Establishing and tracking key performance indicators (KPIs) to measure the success of support services.
โข Stakeholder Engagement: Building and maintaining relationships with key stakeholders, including internal and external partners.
โข Innovation and Technology: Leveraging technology and innovation to drive results in support services.
โข Talent Management: Attracting, developing, and retaining top talent in support services.
โข Continuous Improvement: Implementing a culture of continuous improvement and learning in support services.
Note: The above list is not exhaustive and the specific units may vary depending on the organization's needs and objectives.
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