Professional Certificate in Service Governance & Business Transformation
-- ViewingNowThe Professional Certificate in Service Governance & Business Transformation is a comprehensive course designed to empower professionals with the skills necessary to drive successful business transformation initiatives. This certificate course emphasizes the importance of service governance in today's dynamic business environment, where organizations must constantly adapt to changing customer needs and market conditions.
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โข Service Governance Foundations
โข Understanding Business Transformation
โข Service Management and ITIL Best Practices
โข Designing a Service Governance Framework
โข Implementing Business Transformation Strategies
โข Risk Management in Service Governance
โข Continual Service Improvement (CSI) and Business Transformation
โข Service Governance Metrics and Key Performance Indicators (KPIs)
โข Stakeholder Engagement and Communication in Service Governance
โข Case Studies and Real-World Service Governance & Business Transformation Examples
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