Professional Certificate in Chatbot UI Design Principles
-- ViewingNowThe Professional Certificate in Chatbot UI Design Principles is a course that focuses on the essential skills needed to design effective and user-friendly chatbots. This certificate program is designed to equip learners with the industry-demanded skills to create intuitive and engaging chatbot interfaces, enhancing user experience and increasing customer satisfaction.
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โข Fundamentals of Chatbot UI Design: An introduction to the basic principles and elements of chatbot UI design, focusing on creating user-friendly and engaging conversational interfaces.
โข User Research for Chatbots: Techniques for conducting user research specific to chatbots, including user interviews, surveys, and usability testing, to inform design decisions.
โข Conversational UX Design: Best practices for designing conversational experiences, including natural language processing (NLP), dialog management, and user intent recognition.
โข Visual Design for Chatbots: An exploration of visual design principles and their application in chatbot UI design, such as color theory, typography, and layout.
โข Prototyping and Testing Chatbots: Methods for prototyping and testing chatbot interfaces, including interactive prototyping tools, usability testing, and A/B testing.
โข Accessibility in Chatbot UI Design: Strategies for designing accessible chatbots that meet Web Content Accessibility Guidelines (WCAG) and are usable by all users, including those with disabilities.
โข Chatbot Platforms and Tools: Overview of popular chatbot platforms and tools, including Dialogflow, Microsoft Bot Framework, and Rasa, and their features and capabilities.
โข Chatbot Analytics and Optimization: Techniques for measuring and analyzing chatbot performance, including user engagement, conversion rates, and drop-off rates, and optimizing the chatbot UI for better results.
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