Certificate Effective Communication in the Workplace
-- ViewingNowThe Certificate in Effective Communication in the Workplace is a comprehensive course designed to enhance your communication skills in a professional setting. With the increasing industry demand for effective communicators, this course is essential for career advancement.
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GBP £ 140
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โข Effective Listening: Understanding the importance of active listening, barriers to effective listening, and techniques to improve listening skills.
โข Non-Verbal Communication: Recognizing the impact of non-verbal cues, including body language, facial expressions, and tone of voice.
โข Verbal Communication: Developing clear and concise verbal communication skills, using appropriate language and avoiding jargon.
โข Written Communication: Crafting well-structured and error-free written communication, including emails, reports, and memos.
โข Intercultural Communication: Navigating cross-cultural communication challenges, demonstrating cultural sensitivity, and adapting communication styles to diverse audiences.
โข Conflict Resolution: Identifying sources of conflict, applying effective conflict resolution strategies, and maintaining positive working relationships.
โข Presentation Skills: Designing and delivering engaging presentations, using visual aids, and handling questions and feedback.
โข Persuasive Communication: Constructing persuasive arguments, influencing decision-making, and negotiating successfully.
โข Email Etiquette: Following best practices for professional email communication, including subject lines, salutations, sign-offs, and reply etiquette.
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