Executive Development Programme in AI-Driven Customer Solutions
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โข Introduction to AI-Driven Customer Solutions: Understanding Artificial Intelligence, Machine Learning, and Deep Learning
โข Data Analytics for Customer Insights: Data Collection, Processing, and Analysis Techniques
โข AI in Marketing and Sales: Personalization, Recommendation Engines, and Predictive Analytics
โข Customer Support and Service through AI: Chatbots, Virtual Assistants, and Ticketing Systems
โข AI Ethics and Bias: Ensuring Fairness, Accountability, and Transparency in AI Systems
โข AI Strategy for Business: Implementing AI-Driven Customer Solutions
โข AI Tools and Platforms: Hands-on Experience with Popular AI Technologies
โข AI Project Management: Best Practices for Developing and Deploying AI Solutions
โข AI and Digital Transformation: Embracing Change and Innovation
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