Professional Certificate in Crisis Communication: Building Trust & Confidence
-- ViewingNowThe Professional Certificate in Crisis Communication: Building Trust & Confidence is a vital course that teaches learners how to communicate effectively during challenging situations. This program is essential in today's unpredictable business environment, where crises can arise suddenly and impact an organization's reputation.
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โข Unit 1: Introduction to Crisis Communication
โข Unit 2: Building Trust in a Crisis Situation
โข Unit 3: Strategies for Confidence Building during a Crisis
โข Unit 4: Effective Communication Skills in Crisis Management
โข Unit 5: Media Relations during Crises
โข Unit 6: Stakeholder Engagement and Communication
โข Unit 7: Ethical Considerations in Crisis Communication
โข Unit 8: Social Media Management in Crisis Situations
โข Unit 9: Case Studies: Successful Crisis Communication
โข Unit 10: Developing a Crisis Communication Plan
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