Professional Certificate in Social Media Crisis Handbook
-- ViewingNowThe Professional Certificate in Social Media Crisis Handbook is a vital course that teaches learners how to manage and navigate through social media crises effectively. With the increasing use of social media platforms in business, the demand for professionals who can handle social media crises has never been higher.
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โข Unit 1: Introduction to Social Media Crisis Management
โข Unit 2: Understanding Social Media Crisis and its Impact
โข Unit 3: Building a Social Media Crisis Plan
โข Unit 4: Identifying and Monitoring Social Media Crisis
โข Unit 5: Responding to Social Media Crisis
โข Unit 6: Engaging Stakeholders during a Social Media Crisis
โข Unit 7: Social Media Crisis Case Studies
โข Unit 8: Ethical Considerations in Social Media Crisis Management
โข Unit 9: Tools and Technologies for Social Media Crisis Management
โข Unit 10: Recovering from a Social Media Crisis
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