Certificate in Review Metrics & Customer Understanding
-- ViewingNowThe Certificate in Review Metrics & Customer Understanding is a comprehensive course designed to equip learners with essential skills in data analysis and customer understanding. In today's data-driven world, the ability to analyze and interpret customer feedback is crucial for business success.
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โข Review Metrics
โข Customer Understanding
โข Data Analysis for Reviews
โข Customer Experience (CX) Management
โข Voice of the Customer (VoC) Programs
โข Quantitative & Qualitative Review Analysis
โข Review Mining & Text Analytics
โข Customer Feedback Management
โข Measuring Customer Satisfaction (CSAT)
โข Review Generation Strategies
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