Executive Development Programme in Retention Analysis Mastery
-- ViewingNowThe Executive Development Programme in Retention Analysis Mastery certificate course is a comprehensive program designed to equip learners with essential skills in customer and employee retention strategies. This course is crucial in today's business landscape, where customer and employee retention are key drivers of organizational success.
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โข Introduction to Retention Analysis
โข Understanding Customer Lifetime Value (CLV)
โข Metrics in Retention Analysis: Churn Rate, Retention Rate, and Net Promoter Score (NPS)
โข Segmentation Strategies in Retention Analysis
โข Predictive Analytics for Retention Improvement
โข Retention Marketing: Win-back Campaigns and Customer Reactivation
โข Measuring and Improving Retention: A/B Testing and Experimentation
โข Building a Retention-focused Company Culture
โข Case Studies in Retention Analysis Mastery
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