Professional Certificate in Navigating Workplace Conflict with EQ
-- ViewingNowThe Professional Certificate in Navigating Workplace Conflict with EQ is a crucial course designed to equip learners with essential skills for career advancement. This program focuses on enhancing emotional intelligence (EQ) to manage and resolve conflicts in the workplace effectively.
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โข Understanding Workplace Conflict: An Introduction
โข Emotional Intelligence (EQ) and Its Role in Conflict Resolution
โข Identifying Sources of Workplace Conflict
โข Effective Communication Strategies for Conflict Management
โข Conflict Resolution Techniques and Approaches
โข Navigating Power Dynamics in Workplace Conflict
โข Building and Maintaining Positive Work Relationships
โข Developing a Conflict Resolution Action Plan
โข Conflict Coaching and Peer Mediation Skills
โข Strategies for Promoting a Harmonious Workplace Culture
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