Global Certificate in Social Listening & Review Analysis
-- ViewingNowThe Global Certificate in Social Listening & Review Analysis is a comprehensive course that empowers learners with the essential skills to monitor, analyze, and respond to online conversations about their brand. With the rapid growth of social media and review platforms, understanding customer sentiment is crucial for businesses to make informed decisions and drive growth.
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โข Introduction to Social Listening & Review Analysis
โข Understanding Social Media Metrics
โข Social Listening Tools and Techniques
โข Analyzing Customer Reviews and Opinions
โข Sentiment Analysis for Brand Reputation Management
โข Competitor Analysis through Social Listening
โข Developing Data-Driven Social Media Strategies
โข Case Studies in Social Listening & Review Analysis
โข Ethical Considerations in Social Listening
โข Future Trends in Social Listening & Review Analysis
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