Professional Certificate in Complaint Analytics for Maximum Impact
-- ViewingNowThe Professional Certificate in Complaint Analytics for Maximum Impact is a comprehensive course designed to equip learners with essential skills for career advancement. This program focuses on teaching the importance of complaint analytics in understanding customer needs, enhancing product development, and improving overall business strategies.
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GBP £ 140
GBP £ 202
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โข Introduction to Complaint Analytics
โข Understanding Customer Complaints
โข Data Collection for Complaint Analysis
โข Data Analysis Techniques in Complaint Analytics
โข Text Analytics and Natural Language Processing
โข Complaint Classification and Categorization
โข Identifying Root Causes of Complaints
โข Creating and Implementing Complaint Reduction Strategies
โข Measuring the Impact of Complaint Reduction Strategies
โข Ethical Considerations in Complaint Analytics
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