Certificate in Social Media Listening & Competitive Intelligence
-- ViewingNowThe Certificate in Social Media Listening & Competitive Intelligence is a comprehensive course designed to equip learners with essential skills in harnessing social media data for informed business decisions. This program emphasizes the importance of social listening in understanding market trends, customer behavior, and competitive intelligence.
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⢠Social Media Listening Overview
⢠Importance of Social Media Listening
⢠Setting up Social Media Listening Goals
⢠Identifying Key Social Media Metrics
⢠Social Media Monitoring Tools
⢠Competitive Intelligence and Social Media
⢠Analyzing Social Media Data
⢠Creating Actionable Insights from Social Media Listening
⢠Social Media Listening Best Practices
⢠Case Studies in Social Media Listening and Competitive Intelligence
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