Global Certificate Active Listening for High-Performing Individuals
-- ViewingNowThe Global Certificate in Active Listening for High-Performing Individuals is a crucial course designed to enhance communication skills in the workplace. With the increasing demand for effective communication in various industries, this course empowers learners to excel in their careers by teaching them the essential skill of active listening.
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GBP £ 140
GBP £ 202
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⢠Understanding Active Listening: Definition and Importance
⢠Key Elements of Active Listening: Body Language, Paraphrasing, and Questioning
⢠Overcoming Barriers to Active Listening: Distractions, Preconceptions, and Emotions
⢠Active Listening Techniques for Virtual Communication: Zoom, Teams, and Email
⢠Active Listening in Customer Service: Empathy, Patience, and Problem-Solving
⢠Active Listening in Leadership: Feedback, Coaching, and Motivation
⢠Active Listening in Negotiations: Persuasion, Influence, and Conflict Resolution
⢠Active Listening in Cross-Cultural Communication: Sensitivity, Respect, and Curiosity
⢠Assessing and Improving Active Listening Skills: Self-Assessment, Feedback, and Practice
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