Executive Development Programme in Retail Sales Team Performance
-- ViewingNowThe Executive Development Programme in Retail Sales Team Performance certificate course is a comprehensive program designed to enhance the skills of retail professionals. This course emphasizes the importance of effective management and leadership in retail sales teams, addressing industry demands for proficient and adaptable leaders.
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⢠Retail Sales Team Management: Fundamentals of retail sales team management, understanding team dynamics, and setting performance goals.
⢠Sales Analytics: Utilizing data-driven insights to drive sales performance, including sales tracking, forecasting, and performance metrics.
⢠Customer Relationship Management (CRM): Building and maintaining customer relationships, customer segmentation, and loyalty programs.
⢠Retail Sales Training: Designing and implementing effective sales training programs for retail sales teams, including product knowledge, sales techniques, and communication skills.
⢠Retail Merchandising: Strategies for effective retail merchandising, including visual merchandising, product placement, and inventory management.
⢠Sales Leadership: Developing leadership skills for retail sales managers, including coaching, motivation, and performance management.
⢠Omnichannel Retail Strategy: Understanding and implementing an omnichannel retail strategy, including online and offline sales channels.
⢠Retail Trends and Innovations: Keeping up-to-date with the latest retail trends and innovations, including new technologies and consumer behaviors.
⢠Change Management: Managing change in the retail sales team, including communication, training, and implementation.
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