Global Certificate in Supervisor Communication and Emotional Intelligence
-- ViewingNowThe Global Certificate in Supervisor Communication and Emotional Intelligence course is a vital program designed to enhance communication and emotional intelligence skills for supervisors. This course addresses the increasing industry demand for supervisors who can effectively communicate, lead teams, and manage relationships.
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GBP £ 140
GBP £ 202
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⢠Effective Communication: Developing active listening skills, clear and concise communication, and understanding cultural differences in communication.
⢠Emotional Intelligence: Understanding the concept of emotional intelligence, its importance in leadership, and strategies for improving emotional intelligence.
⢠Conflict Resolution: Identifying sources of conflict, strategies for effective conflict resolution, and promoting positive working relationships.
⢠Motivating Employees: Understanding employee motivation, strategies for motivating employees, and creating positive work environments.
⢠Giving and Receiving Feedback: Providing constructive feedback, receiving feedback graciously, and using feedback to improve performance.
⢠Building Trust and Rapport: Understanding the importance of trust and rapport in leadership, strategies for building trust and rapport, and maintaining positive relationships.
⢠Virtual Communication: Effective communication strategies for virtual teams, understanding technology tools, and promoting collaboration.
⢠Inclusive Communication: Understanding diversity and inclusion, promoting inclusive communication, and creating a welcoming and inclusive work environment.
⢠Decision Making and Problem Solving: Strategies for effective decision making, problem-solving techniques, and promoting creativity and innovation.
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