Executive Development Programme School Email Leadership
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⢠Email Communication Strategy: Developing a clear and effective email communication strategy is essential for school leaders to ensure consistent and productive interactions with their teams. This unit will cover best practices for email communication, including how to write clear and concise emails, how to structure email conversations, and how to manage email overload.
⢠Building Trust Through Email: School leaders must build trust with their teams to create a positive and productive work environment. This unit will explore how to use email to build trust, including tips for being transparent, responsive, and empathetic in email communications.
⢠Email Etiquette for School Leaders: Proper email etiquette is essential for school leaders to maintain a professional and respectful tone in their communications. This unit will cover common email etiquette mistakes to avoid, such as using ALL CAPS, failing to proofread, and using overly informal language.
⢠Managing Conflict Through Email: School leaders must be prepared to manage conflict and difficult conversations through email. This unit will explore how to approach conflict resolution through email, including tips for being assertive, respectful, and solution-focused.
⢠Email Workflow Management: School leaders must manage their email workflow to ensure they are responding to messages in a timely and organized manner. This unit will cover best practices for managing email workflow, including how to prioritize emails, set up email filters, and use email tools to streamline communication.
⢠Email Security for School Leaders: School leaders must be aware of email security threats and take steps to protect their email accounts and sensitive information. This unit will explore common email security threats, such as phishing scams, malware, and ransomware, and provide tips for staying safe online.
⢠Email Analytics for School Leaders: School leaders can use email analytics to track the effectiveness of their email communication strategy and identify areas for improvement. This unit will cover common email analytics tools, such as open rates, click-through rates, and conversion rates, and provide tips for using data to improve email communication.
⢠Email Accessibility for School Leaders: School leaders must
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