Professional Certificate in Crisis Communication: A Step-by-Step Guide
-- ViewingNowThe Professional Certificate in Crisis Communication: A Step-by-Step Guide is a comprehensive course designed to equip learners with essential skills for managing communication during critical situations. This program is vital for professionals working in public relations, communications, and related fields, where the ability to communicate effectively during crises is crucial.
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⢠Unit 1: Introduction to Crisis Communication
⢠Unit 2: Understanding Crisis and Its Impact
⢠Unit 3: Crisis Communication Planning and Strategy
⢠Unit 4: Stakeholder Communication during a Crisis
⢠Unit 5: Media Relations in Crisis Situations
⢠Unit 6: Social Media and Crisis Communication
⢠Unit 7: Crisis Communication Training and Simulation
⢠Unit 8: Ethics and Legal Considerations in Crisis Communication
⢠Unit 9: Measuring Effectiveness in Crisis Communication
⢠Unit 10: Rebuilding Reputation and Trust Post-Crisis
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