Global Certificate in Crisis Communication: Protecting Your Business
-- ViewingNowThe Global Certificate in Crisis Communication: Protecting Your Business is a crucial course designed to help professionals navigate the complex world of crisis management. This program is vital in today's unpredictable business environment, where crises can arise unexpectedly, causing significant damage to a company's reputation and bottom line.
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⢠Crisis Communication Planning: Developing a Framework for Effective Communication
⢠Identifying Stakeholders: Engaging with Affected Parties during a Crisis
⢠Media Relations: Handling Press Inquiries and Statements
⢠Social Media Management: Monitoring and Responding to Online Conversations
⢠Internal Communication: Keeping Employees Informed and Engaged
⢠Crisis Communication Training: Preparing Spokespersons and Teams for Effective Response
⢠Post-Crisis Evaluation: Assessing Communication Strategies and Implementing Improvements
⢠Legal and Ethical Considerations: Protecting Your Business's Reputation and Compliance
⢠Case Studies: Examining Real-World Crisis Communication Scenarios
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