Executive Development Programme in Chatbot Design Strategy
-- ViewingNowThe Executive Development Programme in Chatbot Design Strategy is a certificate course that focuses on the rapidly growing field of chatbot development. This program emphasizes the importance of designing intelligent conversational agents that can effectively interact with users, offering a competitive edge in today's digital landscape.
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⢠Chatbot Design Strategy: Understanding the fundamentals of chatbot design and strategy, including the benefits of chatbots, use cases, and best practices. ⢠Natural Language Processing (NLP): An introduction to NLP, including text analysis, sentiment analysis, and machine learning techniques for chatbot development. ⢠Conversational UX Design: Designing conversational interfaces for chatbots, including user personas, conversation flows, and prototyping techniques. ⢠Chatbot Platforms and Tools: Exploring popular chatbot platforms and tools, including Dialogflow, Botpress, and Rasa, and learning how to build, test, and deploy chatbots. ⢠Chatbot Analytics: Measuring and analyzing chatbot performance, including user engagement, conversion rates, and sentiment analysis. ⢠Chatbot Security: Ensuring the security and privacy of chatbots, including data encryption, authentication, and compliance with data protection regulations. ⢠Chatbot Ethics: Understanding the ethical considerations of chatbot development, including bias, transparency, and accountability. ⢠Chatbot Innovation: Exploring emerging trends and innovations in chatbot design, including voice-enabled chatbots, multimodal interfaces, and conversational AI.
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