Global Certificate in Chatbot UI/UX Frontiers
-- ViewingNowThe Global Certificate in Chatbot UI/UX Frontiers is a comprehensive course designed to meet the surging industry demand for conversational AI. This program emphasizes the importance of user interface (UI) and user experience (UX) design in creating intuitive and efficient chatbots.
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⢠Fundamentals of Chatbot UI/UX Design: This unit will cover the basics of chatbot user interface (UI) and user experience (UX) design, including best practices and guidelines.
⢠Conversational Design Principles: This unit will focus on the principles of conversational design, such as turn-taking, user intent, and context, to create natural and engaging chatbot interactions.
⢠Designing Chatbot Personas and Brands: This unit will cover how to create and develop chatbot personas and brands that align with business goals and resonate with users.
⢠Prototyping and Testing Chatbot UIs: This unit will explore the process of prototyping and testing chatbot UIs to ensure usability and user satisfaction.
⢠Chatbot Platforms and Tools: This unit will introduce various chatbot platforms and tools available for building and deploying chatbots, along with their features and capabilities.
⢠Chatbot Analytics and Optimization: This unit will cover the use of analytics to measure and optimize chatbot performance, including metrics such as user engagement, retention, and conversion rates.
⢠Ethics and Best Practices in Chatbot Design: This unit will discuss the ethical considerations and best practices in chatbot design, such as data privacy, accessibility, and transparency.
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