Global Certificate in Social Listening & Review Analysis
-- ViewingNowThe Global Certificate in Social Listening & Review Analysis is a comprehensive course that empowers learners with the essential skills to monitor, analyze, and respond to online conversations about their brand. With the rapid growth of social media and review platforms, understanding customer sentiment is crucial for businesses to make informed decisions and drive growth.
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⢠Introduction to Social Listening & Review Analysis
⢠Understanding Social Media Metrics
⢠Social Listening Tools and Techniques
⢠Analyzing Customer Reviews and Opinions
⢠Sentiment Analysis for Brand Reputation Management
⢠Competitor Analysis through Social Listening
⢠Developing Data-Driven Social Media Strategies
⢠Case Studies in Social Listening & Review Analysis
⢠Ethical Considerations in Social Listening
⢠Future Trends in Social Listening & Review Analysis
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