Professional Certificate in Negotiation for Customer Acquisition and Retention
-- ViewingNowThe Professional Certificate in Negotiation for Customer Acquisition and Retention is a comprehensive course designed to enhance your skills in negotiation, customer acquisition, and retention. This certificate program is critical for professionals in sales, marketing, and customer service roles, where negotiation and customer relationship management are essential.
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⢠Fundamentals of Negotiation
⢠Customer Acquisition Strategies
⢠Customer Retention Techniques
⢠Effective Communication in Negotiations
⢠Understanding Customer Psychology
⢠Bargaining and Conflict Resolution
⢠Building Long-Term Relationships
⢠Ethical Considerations in Negotiation
⢠Measuring Negotiation Success
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