Professional Certificate in Online Conflict Resolution: Mastery
-- ViewingNowThe Professional Certificate in Online Conflict Resolution: Mastery is a comprehensive course designed to equip learners with essential skills for resolving conflicts in the digital age. This program is crucial in an era where digital communication often leads to misunderstandings and disagreements, both in personal and professional settings.
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⢠Unit 1: Introduction to Online Conflict Resolution
⢠Unit 2: Understanding Conflict: Types and Causes
⢠Unit 3: Effective Communication in Conflict Resolution
⢠Unit 4: Mediation Techniques in Online Disputes
⢠Unit 5: Negotiation and Problem-Solving Strategies
⢠Unit 6: Online Dispute Resolution (ODR) Process and Platforms
⢠Unit 7: Ethical Considerations in Online Conflict Resolution
⢠Unit 8: Cross-Cultural Conflict Resolution in the Digital Age
⢠Unit 9: Conflict Resolution Analytics and Evaluation
⢠Unit 10: Future Trends and Best Practices in Online Conflict Resolution
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