Masterclass Certificate in Empathetic Negotiation: Creating Value
-- ViewingNowThe Masterclass Certificate in Empathetic Negotiation: Creating Value is a comprehensive course that emphasizes the importance of empathy and emotional intelligence in negotiation. This course is essential for professionals in any industry, as negotiation skills are vital for career advancement and success.
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⢠Understanding Empathetic Negotiation: The Power of Emotion and Reason
⢠Preparing for Negotiations: Research, Planning, and Setting Objectives
⢠Building Rapport: Active Listening, Nonverbal Communication, and Trust
⢠Identifying Interests: Uncovering Needs, Wants, and Motivations
⢠Generating Options: Brainstorming, Multiple Offers, and Expanding the Pie
⢠Evaluating Proposals: Analyzing Outcomes, Trade-offs, and Consequences
⢠Overcoming Obstacles: Handling Tough Topics, Emotions, and Conflicts
⢠Closing the Deal: Agreement, Confirmation, and Follow-up
⢠Developing a Negotiation Mindset: Resilience, Adaptability, and Continuous Improvement
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