Executive Development Programme in Hotel Crisis Communication Mastery
-- ViewingNowThe Executive Development Programme in Hotel Crisis Communication Mastery is a certificate course designed to empower hotel professionals with the skills to manage and communicate effectively during crises. This program is crucial in an industry where reputation and guest safety are paramount.
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⢠Crisis Communication Fundamentals
⢠Understanding Hotel Stakeholders
⢠Developing a Hotel Crisis Communication Plan
⢠Media Relations in Hotel Crisis Communication
⢠Social Media Management in Crisis Situations
⢠Internal Communication during Hotel Crises
⢠Case Studies: Successful Hotel Crisis Communications
⢠Legal and Ethical Considerations in Crisis Communication
⢠Training and Drills: Preparing for Hotel Crises
⢠Evaluating the Effectiveness of Crisis Communication Strategies
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