Executive Development Programme in Human Services Negotiation and Influence
-- ViewingNowThe Executive Development Programme in Human Services Negotiation and Influence is a certificate course designed to empower professionals with the necessary skills to excel in the human services sector. This programme emphasizes the importance of effective negotiation and influence in managing complex relationships, resolving conflicts, and driving change within organizations.
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⢠Understanding Negotiation: Fundamentals and Frameworks
⢠Human Services Context: Challenges and Opportunities
⢠Stakeholder Analysis and Relationship Building
⢠Preparing for Negotiations: Research and Strategy
⢠Power Dynamics in Negotiations
⢠Active Listening and Empathetic Communication
⢠Influence Tactics: Persuasion and Motivation
⢠Ethical Considerations in Negotiations
⢠Conflict Resolution and Collaboration
⢠Evaluating Negotiation Outcomes and Continuous Improvement
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