Professional Certificate in Transmedia for CX Design
-- ViewingNowThe Professional Certificate in Transmedia for CX Design is a comprehensive course that empowers learners with the essential skills required in today's digital landscape. This program highlights the importance of transmedia storytelling and its application in creating compelling customer experiences (CX).
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⢠Transmedia Storytelling Fundamentals • Understanding the basics of transmedia storytelling and how to create engaging narratives for Customer Experience (CX) Design.
⢠Cross-Platform Content Strategy • Designing and implementing a cohesive content strategy across multiple platforms and touchpoints.
⢠User Experience (UX) Design • Creating user-centered designs that enhance the overall CX within a transmedia context.
⢠Interactive Media Production • Producing interactive media elements, including audio, video, and animation, to boost user engagement.
⢠Data-Driven CX Design • Utilizing data analytics and user research to inform CX decisions in transmedia storytelling.
⢠CX Metrics and Evaluation • Measuring and evaluating the success of your transmedia CX designs using relevant metrics and KPIs.
⢠Prototyping and Testing in CX Design • Developing prototypes and conducting user testing to optimize transmedia CX designs.
⢠Ethics and Privacy in Transmedia CX Design • Understanding the ethical considerations and privacy concerns surrounding transmedia storytelling and CX design.
⢠Transmedia Case Studies and Best Practices • Analyzing real-world examples and best practices in transmedia CX design.
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