Executive Development Programme in Customer Data Monetization
-- ViewingNowThe Executive Development Programme in Customer Data Monetization is a certificate course designed to address the growing industry demand for professionals who can turn customer data into revenue. This program emphasizes the importance of data-driven decision-making and equips learners with the essential skills to monetize customer data ethically and responsibly.
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⢠Customer Data Foundation: Understanding customer data, its types, and importance. Data quality management, data governance, and compliance.
⢠Data Analytics for Customer Insights: Descriptive, diagnostic, predictive, and prescriptive analytics. Data mining, statistical analysis, and machine learning techniques.
⢠Customer Segmentation and Profiling: Cluster analysis, regression analysis, and decision trees. Customer segmentation strategies and customer lifetime value.
⢠Data Monetization Strategies: Direct and indirect monetization models. Pricing strategies, data-driven product development, and targeted marketing.
⢠Data Privacy and Security: Data protection regulations, GDPR, and CCPA. Data security best practices, encryption, and access management.
⢠Data Visualization and Reporting: Data storytelling, data visualization tools, and dashboard creation. Effective communication of customer insights.
⢠Ethics in Customer Data Monetization: Responsible data use, transparency, and privacy protection. Ethical considerations in data monetization and AI-powered decision making.
⢠Customer Data Platforms (CDP) and Technology: CDP architecture, features, and benefits. Integration with CRM, marketing automation, and data warehousing solutions.
⢠Change Management and Adoption: Organizational change management best practices. Employee training and communication strategies for successful adoption of customer data monetization initiatives.
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